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Assistance Request for Build Restoration

Summary

The user reports that their organization, exa-labs, has lost its earthly build capability due to payment issues. They have resolved the payment problem but are still waiting for the service to be restored, which is currently blocking their entire organization. They are requesting assistance to expedite the process.

Status
open
Tags
  • Build
  • Build Issues
  • Payment
  • Support
  • Support Need
  • User
  • exa-labs
  • Support Request
Source
#earthly
    a

    adriano

    11/8/2024

    hey folks, we have fully lost earthly build capability. it seems our payments weren't going through. we've now paid and are still waiting for them to be back up, any chance we could get this sped up? It's currently blocking our entire org. Id: exa-labs